Terms of Service
Program name: Mission Focused SMS Communications
Program Description
Mission Focused operates a recurring SMS messaging program with two distinct audiences:
- Internal operational notifications — Automated alerts delivered to authorized Mission Focused personnel only. Messages may include system health alerts, deadline reminders, and important email notifications. Recipients are added by an authorized administrator during internal onboarding; there is no public opt-in form for this category.
- Client communications — Service-related messages to existing Mission Focused clients who have provided their mobile number and consented to receive text messages. Messages may include appointment reminders, document-ready notifications, follow-ups about open service requests, time-sensitive policy or account updates, and replies to questions clients have initiated. Mission Focused does not send marketing or promotional messages to clients via SMS.
Message Frequency
Recurring messages; frequency varies based on operational events and client interactions.
Message and Data Rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How Recipients Opt In
Recipients opt in by providing their mobile number directly to Mission Focused or an authorized Mission Focused representative and agreeing to receive SMS messages from Mission Focused. Mobile numbers may be collected during onboarding, in person, over the phone, on a signed paper or electronic form, through a Mission Focused website form, or during an active service interaction. Consent to receive SMS messages is never a condition of employment or service.
Support
Contact admin@missionfocused.com.
Opt-Out
Reply STOP at any time to unsubscribe.
Help
Reply HELP for help, or contact admin@missionfocused.com.
Privacy
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. See the Privacy Policy for full details.